RETURN POLICY

Our goal is to make sure you are completely satisfied with the items you order and your experience with justpeachitea.com. Depending on the reason for the return and the condition of the product, there may be several options available to you.

Item must be returned or exchanged within 14 days from the day you've received your order, transit times are not included within this time

Please Note: We only replace items if they are defective or damaged.

- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Items covered in animal/human hair will not be accepted
- All items are thoroughly inspected before any action is taken
- Returns & exchanges can take up to 7 days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet
- We will aim to action refunds within 5 working days. Please note, PayPal transactions can take up to 24 hours and credit/debit cards may take up to 5 workings days to clear into your account.

Please do not send your purchase back to us without first contacting us.

To begin processing any type of return, please contact our Customer Service team and provide your name, the order number, and the reason for returning or exchanging the product.

You can contact us by emailing support@justpeachitea.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.