REFUND POLICY
At Simply Peachy, we’re committed to providing quality products that support your well-being. If you’re not completely satisfied with your purchase, our refund policy ensures a smooth and straightforward process.
Money-Back Guarantee
We stand behind our products with a **30-Day Money-Back Guarantee**. If Simply Peachy doesn’t make a difference and help give you relief, you can request a full refund within 30 days of your purchase date.
One-Time Refund Policy
If a refund is issued, any future purchases of Simply Peachy will not be eligible for refunds. The money-back guarantee applies to first-time purchases only.
Refund Qualification Questionnaire
To ensure Simply Peachy was used correctly, customers requesting a refund will be asked to complete a short questionnaire. This helps us understand how the product was used and determine eligibility for a refund.
Must Be Used Properly
To qualify for our money-back guarantee, please ensure you've given Simply Peachy a fair chance by drinking the entire can, following our recommended usage instructions. Specifically, this includes drinking the appropriate number of cups each day based on your symptoms—typically 4–6 cups per day for mild to moderate symptoms, or up to 8 cups daily for moderate to severe symptoms, until the full can is finished. Our guarantee only applies when Simply Peachy is used consistently and as directed, as results may vary with insufficient use.
Shipping Fees Will Not Be Refunded
We can only refund the cost of the product, and not the extra that was paid for shipping. The shipping fee was paid for the postage so Simply Peachy no longer has that money and cannot refund it.
Simply Peachy Does Not Provide Return Label Or Pay For Return Postage
The customer is responsible for paying the return shipping fees for any items they wish to return. We do not provide prepaid labels for returns.
How to Request a Refund
1. **Contact Us:** Reach out to our customer service team at hello@simplypeachytea.com with your order number and reason for the refund.
2. **Return the Product:** We may request that you return any remaining product to qualify for a full refund.
3. **Processing Time:** Once we receive your return, refunds are typically processed within 5–7 business days, and you’ll receive a confirmation email once your refund has been issued.
Conditions for Refund
- The product must be purchased directly from Simply Peachy’s official website.
- Refunds are applicable for one product per customer. If you have previously requested a refund, we reserve the right to decline further refund requests.
Our goal is to ensure that you feel confident trying Simply Peachy, and our money-back guarantee is designed to give you peace of mind as you experience our products. Please don’t hesitate to reach out with any questions or concerns!